SHIPPING

Effective Date: 04/09/2024

1. Shipping Overview

Thank you for shopping with OES AUSTRALIA! We are pleased to offer international shipping for a flat rate of $250 AUD. This policy outlines the details of our shipping process.

2. Shipping Rate

  • International Flat Rate: We charge a flat shipping fee of $250 AUD for all international orders, SUBJECT TO CERTAIN CONDITIONS.

3. Processing Time

  • Orders are processed within 1-2 business days from the date of purchase.

  • CONTRUCTION TIMES VARY AND WILL BE COMMUNICATED TO THE CUSTOMER DURING THE BUILD PROCESS.

  • You will receive a confirmation email once your order has been processed and shipped.

4. Delivery Time

  • Estimated delivery times vary based on your location but generally range from 7-21 business days ONCE SHIPPED.

  • Please note that delivery times are estimates and can be affected by factors such as customs processing and local postal services.

5. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor the status of your shipment.

6. Customs and Duties

  • International shipments may be subject to customs fees, duties, or taxes depending on the destination country. These charges are the responsibility of the customer.

  • We are not responsible for any delays caused by customs processing.

7. Shipping Address

  • Please ensure that you provide the correct shipping address at checkout.

  • We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.

8. Contact Us

  • If you have any questions or concerns about your shipment, please contact us at OESAUSTRALIA@OUTLOOK.COM or +614 17 668 120. ALTERNATIVELY, FEEL FREE TO COMPLETE THE CONTACT FORM BELOW.

Thank you for choosing OES AUSTRALIA. We appreciate your business and are here to assist you with any QUESTIONS YOU MAY HAVE.